Did you format your device or get a new device and you’re finding it hard to install Snapchat on your device?
There are several reasons why Snapchat won’t install on your device but the common reasons are insufficient storage space, unsupported device software, or a poor internet connection.
While it might be hard to decipher the issue at first, you can try troubleshooting from the guide we’ll provide below to find the main reason.
Snapchat is a multi-media instant messaging app that allows users to share images and videos while also being able to chat amongst themselves.
If you’re confused as to why Snapchat is not installed on your device, then read this article till the end.
Why is Snapchat not Installing?
Here are possible reasons why Snapchat is not installed on your android or iPhone device.
- Poor internet connection
- Insufficient storage space
- Incompatible Device
- Corrupted or damaged file
- An issue with play or app store
- Outdated OS
1. Poor internet connection
If your internet connection is slow or unstable, you might encounter difficulty installing the Snapchat app.
This is because the App makes use of cellular data from downloading to the setup process.
2. Insufficient storage space
Also, Snapchat requires users to have between 50MB to 128MB storage to house the Snapchat app on their devices.
If your device is running low on storage space then you won’t be able to install the app and will be notified of a constant free-up storage message on the play store.
3. Incompatible Device
Older devices such as java or Symbian phones might not be compatible with Snapchat, so it’s advisable that you get a phone that’s compatible with Snapchat.
4. Corrupted or damaged file
If you’re downloading a snapchat.apk file from Google search or other external sources then you should be wary of downloading a corrupt or unparsed file.
This installation is mostly blocked if you don’t grant the browser permission to install apps from unknown sources.
Also, Google play prevents apps that it suspects to be suspicious from being installed on a device without your permission.
5. An issue with the play store
Another issue that could arise during Snapchat installation is when there’s an issue with the store you’re trying to download from.
This could be a result of downtime or just a glitch that can be addressed by clearing your cache.
6. Outdated OS
Also, Snapchat currently works on phones running on Android 5.0 and IOS 15 upward.
If your device is running on anything below this requirement, you’ll have difficulty installing Snapchat on it.
How to Fix Snapchat Installation Issues
Here are solutions you can use to troubleshoot Snapchat installation troubles.
7. Switch to a better internet connection
If you feel the problem is from an unstable internet connection then the right thing to do is switch to a faster network.
This will help reduce the installation and set-up wait time.
8. Free up some storage
This should be displayed if the installation is disrupted as a result of insufficient memory space
You can go ahead to delete unwanted apps or switch your storage to your memory card if you have one installed on your device.
9. Update your Device
If it’s a case of outdated OS, do well to open your settings App and download any available updates for your device.
Also, If the device is incompatible with the Snapchat app, do well to purchase a better device that’ll help you enjoy the Snapchat experience.
10. Download from another source
While it’s advised to be extremely careful while downloading from the net to avoid viruses, you can carefully check other sources that offer Snapchat installation files.
Also, ensure to give your browser permission to install unknown apps from the settings.
- Open the Settings App
- Go to Applications
- Navigate your browser (chrome for instance)
- Tap on it to see the App info
- Under “install unknown apps”, Toggle the “Allow from this source” option
11. Clear your Cache
The problem could be from your play or app store, so it’s best you clear the app cache to fix the issue.
12. Restart your device
Restarting your device will help wipe the saved cache on the device and help clear files that might be causing the installation issues.
It’s also worth noting that Snapchat may not be available in certain countries due to legal or regulatory restrictions. If you are trying to install the app in one of these countries, it may not be possible.
In this case, you may need to use a virtual private network (VPN) to access the app.
However, it is important to be aware that using a VPN to access restricted content may violate the terms of service for Snapchat and other apps, and could result in your account being suspended or terminated.
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