Asides from instant messaging, One of the main features of Snapchat is the ability to take and share photos and videos using the app’s camera.
However, some users may experience issues with the Snapchat camera not working properly.
From experience, the reasons why your Snapchat camera isn’t working are mostly because of hardware issues, camera permissions, poor internet connection, outdated Snapchat app, and bugs in the app.
In this article, we will explore some of the potential causes and solutions for the “Snapchat camera not working” trouble.
Why is my Snapchat camera not working?
There are a few different reasons why the Snapchat camera may not be working properly. Some of the most common causes include:
- Camera Permission
- Hardware Issues
- Outdated Snapchat App
- Poor Internet connectivity
- App Cache
Snapchat asks you to grant it permission to certain features on your phone of which the camera and storage are the most important of all.
If access to these is denied then your camera might not work until you fix the issue.
Also, hardware issue such as a damaged or non-functional camera also contributes to why a camera is dysfunctional on Snapchat.
In addition, when using filters on the Snapchat app for taking pictures or videos, you’ll need a strong internet connection to download and use these filters.
Finally, if you’re running on an older version of the Snapchat app, you might notice Issues such as this because Snapchat could have deactivated camera access for the installed version on your phone.
Now, let’s see how to fix this problem and get our Snapchat camera to start working again.
How to Fix Snapchat Camera Not Working
If you are experiencing issues with the Snapchat camera, try these solutions to see if they resolve the problem.
1. Grant Snapchat Camera Permission
If you have denied Snapchat access to your camera, you will not be able to use the app’s camera feature.
The procedure to grant permission might differ depending on your device model but I’ll provide a general way to go about it for Android and IOS users.
To grant Snapchat camera access on your android device;
- Go to your settings > Applications
- Scroll down and tap on Snapchat from the list
- Under permissions, click on Camera and set it to “ Allow while using this app”.
Now, to grant Snapchat camera access on your iOS device:
- Go to your device settings > Privacy
- Select Camera to view apps that have access to your camera
- Find Snapchat on the list and toggle it ON to give access to it
You can now take shots with your Snapchat camera and see it work like magic.
2. Fix Hardware issues
In some cases, the problem may be with your device’s hardware rather than the Snapchat app itself. If your device’s camera is damaged or not functioning properly, you will not be able to use it with Snapchat or any other app.
In this case, you can take your phone to a phone engineer or get a better replacement.
3. Outdated Snapchat App
Make sure you’re running on the latest version of the Snapchat app as these glitches might be associated with the reason why an update was released.
Head over to your play store or app store and install the available Snapchat update.
4. Poor Internet Connection
If your internet connection is weak then you’ll find it hard to use the camera especially when you’re trying to use a new filter for your snaps.
Do well to connect to a previously loaded filter for the app to work fine.
5. Clear Snapchat Cache
Cache or bugs in older versions might still be lurking in your device even after an update thereby complicating the performance of the app.
Clearing the cache of your Snapchat app is the resolution to this. You can do this by going to settings > App > Snapchat > Storage > Clear Cache.
6. Close and Reopen the App
This usually fixes the camera issue most times for no known reason, you can simply minimize the app and clear it from the running tasks.
Now, Reopen the app and see if the problem has been fixed.
7. Switch your Camera View
Toggling between the rear and front view might fix the problem at times. Snapchat put a switch icon at the top right corner of your screen for view switching.
Simply tap on this and revert to your initial view and see if it has been resolved.
8. Uninstall and Reinstall the App
You should consider uninstalling the Snapchat app and then reinstalling it immediately. This will clear saved logs and cached files.
This is most useful when the problem was noticed after updating to a recent Snapchat update.
9. Contact Snapchat support
If the issue still persists then you can reach out to Snapchat via [email protected] and they’ll provide personalized support.
That’s all on what to do if your Snapchat camera isn’t working.
FAQS
Why is Snapchat camera not working in 2023?
The main reason why your Snapchat camera isn’t working is because of a denied camera permission.
How do I get my Snapchat camera to work?
To grant Snapchat camera access on your android device;
- Go to your settings > Applications
- Scroll down and tap on Snapchat from the list
- Under permissions, click on Camera and set it to “ Allow while using this app”.
Now, to grant Snapchat camera access on your iOS device:
- Go to your device settings > Privacy
- Select Camera to view apps that have access to your camera
- Find Snapchat on the list and toggle it ON to give access to it.
Why is my snap camera black?
The reason why your Snapchat camera is black is that another app might be using the app at the moment or there’s coverage on your phone’s camera.
